{"id":86,"date":"2026-07-23T14:56:01","date_gmt":"2026-07-23T14:56:01","guid":{"rendered":"http:\/\/185.113.249.20\/bwasco\/?page_id=86"},"modified":"2026-09-08T20:00:47","modified_gmt":"2026-09-08T20:00:47","slug":"contact-us","status":"publish","type":"page","link":"http:\/\/185.113.249.20\/bwasco\/index.php\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"86\" class=\"elementor elementor-86\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a73ae76 e-con e-atomic-element e-flexbox-base e-a7b8ecd \" data-id=\"a73ae76\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"a73ae76\">\n    <div class=\"elementor-element elementor-element-1a4390c e-flex e-con-boxed e-con e-parent\" data-id=\"1a4390c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1244033 elementor-widget elementor-widget-html\" data-id=\"1244033\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n\/* ================================\n   BWASCO CONTACT PAGE\n================================ *\/\n\n.bwasco-contact{\n    --blue:#005B96;\n    --blue-dark:#003f6b;\n    --blue-light:#0088d1;\n    --green:#009245;\n    --green-dark:#007a39;\n    --text:#263238;\n    --muted:#66757f;\n    --border:#e4ebef;\n    --light:#f5f9fb;\n\n    font-family:Arial,Helvetica,sans-serif;\n    color:var(--text);\n    background:#f7fafc;\n    padding:70px 20px;\n}\n\n.bwasco-contact *{\n    box-sizing:border-box;\n}\n\n\/* MAIN CONTAINER *\/\n\n.bwasco-contact-inner{\n    max-width:1200px;\n    margin:0 auto;\n}\n\n\/* HEADER *\/\n\n.bwasco-contact-header{\n    text-align:center;\n    max-width:850px;\n    margin:0 auto 50px;\n}\n\n.bwasco-contact-badge{\n    display:inline-block;\n    background:#e8f5fb;\n    color:var(--blue);\n    padding:8px 18px;\n    border-radius:30px;\n    font-size:14px;\n    font-weight:700;\n    letter-spacing:.5px;\n    margin-bottom:15px;\n}\n\n.bwasco-contact-header h2{\n    margin:0 0 16px;\n    color:var(--blue);\n    font-size:44px;\n    line-height:1.2;\n    font-weight:700;\n}\n\n.bwasco-contact-header p{\n    margin:0 auto;\n    color:var(--muted);\n    font-size:17px;\n    line-height:1.8;\n}\n\n\/* GRID *\/\n\n.bwasco-contact-grid{\n    display:grid;\n    grid-template-columns:420px 1fr;\n    gap:30px;\n    align-items:stretch;\n}\n\n\/* LEFT PANEL *\/\n\n.bwasco-contact-info{\n    background:#fff;\n    border-radius:22px;\n    padding:35px;\n    box-shadow:0 15px 40px rgba(0,60,100,.08);\n    border:1px solid rgba(0,91,150,.05);\n}\n\n.bwasco-contact-info h3{\n    color:var(--blue);\n    font-size:26px;\n    margin:0 0 25px;\n}\n\n\/* TOLL FREE *\/\n\n.bwasco-tollfree{\n    background:linear-gradient(135deg,#0071BE,#0071BE);\n    border-radius:16px;\n    padding:22px;\n    margin-bottom:30px;\n    color:#fff;\n    position:relative;\n    overflow:hidden;\n}\n\n.bwasco-tollfree:after{\n    content:\"\";\n    position:absolute;\n    width:100px;\n    height:100px;\n    border:18px solid rgba(255,255,255,.08);\n    border-radius:50%;\n    right:-35px;\n    top:-35px;\n}\n\n.bwasco-tollfree-label{\n    font-size:13px;\n    text-transform:uppercase;\n    letter-spacing:1px;\n    font-weight:700;\n    opacity:.9;\n    margin-bottom:7px;\n}\n\n.bwasco-tollfree a{\n    color:#fff;\n    text-decoration:none;\n    font-size:27px;\n    font-weight:700;\n    display:inline-block;\n}\n\n.bwasco-tollfree a:hover{\n    text-decoration:underline;\n}\n\n\/* INFORMATION ITEM *\/\n\n.bwasco-info-item{\n    display:flex;\n    gap:17px;\n    margin-bottom:25px;\n    padding-bottom:25px;\n    border-bottom:1px solid var(--border);\n}\n\n.bwasco-info-item:last-child{\n    margin-bottom:0;\n    padding-bottom:0;\n    border-bottom:none;\n}\n\n.bwasco-info-icon{\n    width:52px;\n    height:52px;\n    min-width:52px;\n    border-radius:14px;\n    background:#eaf6fc;\n    color:var(--blue-light);\n    display:flex;\n    align-items:center;\n    justify-content:center;\n    font-size:20px;\n}\n\n.bwasco-info-content h4{\n    margin:0 0 6px;\n    font-size:17px;\n    color:var(--blue);\n}\n\n.bwasco-info-content p{\n    margin:0;\n    color:var(--muted);\n    font-size:15px;\n    line-height:1.7;\n}\n\n.bwasco-info-content a{\n    color:var(--muted);\n    text-decoration:none;\n}\n\n.bwasco-info-content a:hover{\n    color:var(--blue-light);\n}\n\n\/* OFFICE CONTACTS *\/\n\n.bwasco-offices{\n    margin-top:30px;\n    padding-top:28px;\n    border-top:1px solid var(--border);\n}\n\n.bwasco-offices h4{\n    color:var(--blue);\n    margin:0 0 18px;\n    font-size:19px;\n}\n\n.bwasco-office{\n    display:flex;\n    justify-content:space-between;\n    align-items:center;\n    gap:15px;\n    padding:11px 0;\n    border-bottom:1px dashed #e3e8eb;\n}\n\n.bwasco-office:last-child{\n    border-bottom:none;\n}\n\n.bwasco-office-name{\n    font-size:14px;\n    font-weight:600;\n    color:#39474f;\n}\n\n.bwasco-office a{\n    color:var(--blue);\n    font-size:14px;\n    font-weight:700;\n    text-decoration:none;\n    white-space:nowrap;\n}\n\n.bwasco-office a:hover{\n    color:var(--green);\n}\n\n\/* FORM *\/\n\n.bwasco-contact-form{\n    background:#fff;\n    border-radius:22px;\n    padding:40px;\n    box-shadow:0 15px 40px rgba(0,60,100,.08);\n    border:1px solid rgba(0,91,150,.05);\n}\n\n.bwasco-contact-form-header{\n    margin-bottom:28px;\n}\n\n.bwasco-contact-form h3{\n    color:var(--blue);\n    margin:0 0 8px;\n    font-size:28px;\n}\n\n.bwasco-contact-form-header p{\n    margin:0;\n    color:var(--muted);\n    line-height:1.6;\n    font-size:15px;\n}\n\n\/* FORM GRID *\/\n\n.bwasco-form-row{\n    display:grid;\n    grid-template-columns:1fr 1fr;\n    gap:20px;\n}\n\n.bwasco-form-group{\n    margin-bottom:20px;\n}\n\n.bwasco-form-group label{\n    display:block;\n    color:#34434b;\n    font-size:14px;\n    font-weight:700;\n    margin-bottom:8px;\n}\n\n.bwasco-form-control{\n    width:100%;\n    border:1px solid #dce5ea;\n    background:#fbfdfe;\n    border-radius:11px;\n    padding:14px 15px;\n    font-size:15px;\n    color:#263238;\n    outline:none;\n    transition:.25s ease;\n    font-family:Arial,Helvetica,sans-serif;\n}\n\n.bwasco-form-control:focus{\n    border-color:#0088d1;\n    background:#fff;\n    box-shadow:0 0 0 3px rgba(0,136,209,.08);\n}\n\n.bwasco-form-control::placeholder{\n    color:#9aa7ae;\n}\n\ntextarea.bwasco-form-control{\n    min-height:145px;\n    resize:vertical;\n}\n\n\/* BUTTON *\/\n\n.bwasco-submit{\n    display:inline-flex;\n    align-items:center;\n    justify-content:center;\n    gap:10px;\n    background:#0071BE;\n    color:#fff;\n    border:none;\n    border-radius:40px;\n    padding:15px 30px;\n    font-size:16px;\n    font-weight:700;\n    cursor:pointer;\n    transition:.3s ease;\n}\n\n.bwasco-submit:hover{\n    background:var(--green-dark);\n    transform:translateY(-2px);\n    box-shadow:0 8px 20px rgba(0,146,69,.20);\n}\n\n\/* MAP *\/\n\n.bwasco-map{\n    margin-top:35px;\n    background:#fff;\n    border-radius:22px;\n    overflow:hidden;\n    box-shadow:0 15px 40px rgba(0,60,100,.08);\n}\n\n.bwasco-map-header{\n    padding:22px 28px;\n    display:flex;\n    align-items:center;\n    gap:14px;\n    border-bottom:1px solid var(--border);\n}\n\n.bwasco-map-header-icon{\n    width:45px;\n    height:45px;\n    background:#eaf6fc;\n    color:var(--blue-light);\n    border-radius:12px;\n    display:flex;\n    align-items:center;\n    justify-content:center;\n    font-size:19px;\n}\n\n.bwasco-map-header h3{\n    margin:0;\n    color:var(--blue);\n    font-size:21px;\n}\n\n.bwasco-map-header p{\n    margin:3px 0 0;\n    color:var(--muted);\n    font-size:13px;\n}\n\n.bwasco-map iframe{\n    width:100%;\n    height:400px;\n    border:0;\n    display:block;\n}\n\n\/* RESPONSIVE *\/\n\n@media(max-width:950px){\n\n    .bwasco-contact-grid{\n        grid-template-columns:1fr;\n    }\n\n    .bwasco-contact-info{\n        padding:30px;\n    }\n\n}\n\n@media(max-width:650px){\n\n    .bwasco-contact{\n        padding:50px 15px;\n    }\n\n    .bwasco-contact-header h2{\n        font-size:34px;\n    }\n\n    .bwasco-contact-header p{\n        font-size:15px;\n    }\n\n    .bwasco-contact-info,\n    .bwasco-contact-form{\n        padding:25px;\n        border-radius:18px;\n    }\n\n    .bwasco-form-row{\n        grid-template-columns:1fr;\n        gap:0;\n    }\n\n    .bwasco-office{\n        align-items:flex-start;\n        flex-direction:column;\n        gap:4px;\n    }\n\n    .bwasco-office a{\n        white-space:normal;\n    }\n\n    .bwasco-submit{\n        width:100%;\n    }\n\n    .bwasco-map-header{\n        padding:18px;\n    }\n\n    .bwasco-map iframe{\n        height:330px;\n    }\n\n}\n<\/style>\n\n<div class=\"bwasco-contact\">\n\n<div class=\"bwasco-contact-inner\">\n\n<!-- HEADER -->\n\n<div class=\"bwasco-contact-header\">\n\n<div class=\"bwasco-contact-badge\">\nCUSTOMER SERVICE\n<\/div>\n\n<h2>We\u2019re Here to Help<\/h2>\n\n<p>\nHave a question, need assistance with your water account, billing,\nnew connection, reconnection or any of our services?\nContact BWASCO and our customer service team will be ready to assist you.\n<\/p>\n\n<\/div>\n\n<!-- CONTACT CONTENT -->\n\n<div class=\"bwasco-contact-grid\">\n\n<!-- LEFT CONTACT INFORMATION -->\n\n<div class=\"bwasco-contact-info\">\n\n<h3>Contact Information<\/h3>\n\n<!-- TOLL FREE -->\n\n<div class=\"bwasco-tollfree\">\n\n<div class=\"bwasco-tollfree-label\">\nToll Free Customer Care\n<\/div>\n\n<a href=\"tel:0800720882\">\n0800 720 882\n<\/a>\n\n<\/div>\n\n<!-- LOCATION -->\n\n<div class=\"bwasco-info-item\">\n\n<div class=\"bwasco-info-icon\">\n<i class=\"fas fa-location-dot\"><\/i>\n<\/div>\n\n<div class=\"bwasco-info-content\">\n\n<h4>Head Office Location<\/h4>\n\n<p>\nBehind Masinde Muliro University<br>\nWebuye Campus, Webuye, Kenya\n<\/p>\n\n<\/div>\n\n<\/div>\n\n<!-- HEAD OFFICE -->\n\n<div class=\"bwasco-info-item\">\n\n<div class=\"bwasco-info-icon\">\n<i class=\"fas fa-phone\"><\/i>\n<\/div>\n\n<div class=\"bwasco-info-content\">\n\n<h4>Head Office<\/h4>\n\n<p>\n<a href=\"tel:0721333320\">\n0721 333 320\n<\/a>\n<\/p>\n\n<\/div>\n\n<\/div>\n\n<!-- EMAIL -->\n\n<div class=\"bwasco-info-item\">\n\n<div class=\"bwasco-info-icon\">\n<i class=\"fas fa-envelope\"><\/i>\n<\/div>\n\n<div class=\"bwasco-info-content\">\n\n<h4>Email Address<\/h4>\n\n<p>\n<a href=\"mailto:in**@*******co.ke\" data-original-string=\"HeLlEHhXXLgdUrkonbF1ZA==0dc8ZzZJElnQLqLpac\/XMfdYB4Q2UJt+5ozY\/osmU\/X5l4=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">\n<span \n                data-original-string='NaiW43P7e7TcCoccjSGBXw==0dcUL\/GbTUm\/wOa+KxGFRmzJ8Htc5+sl5Aw3HISKhiUUv8='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">*******<\/span>co.ke<\/span>\n<\/a>\n<\/p>\n\n<\/div>\n\n<\/div>\n\n<!-- WORKING HOURS -->\n\n<div class=\"bwasco-info-item\">\n\n<div class=\"bwasco-info-icon\">\n<i class=\"fas fa-clock\"><\/i>\n<\/div>\n\n<div class=\"bwasco-info-content\">\n\n<h4>Working Hours<\/h4>\n\n<p>\nMonday \u2013 Friday<br>\n8:00 AM \u2013 5:00 PM\n<\/p>\n\n<\/div>\n\n<\/div>\n\n<!-- OFFICE LINES -->\n\n<div class=\"bwasco-offices\">\n\n<h4>Regional Office Contacts<\/h4>\n\n<div class=\"bwasco-office\">\n\n<span class=\"bwasco-office-name\">\nBungoma Office\n<\/span>\n\n<a href=\"tel:0721569999\">\n0721 569 999\n<\/a>\n\n<\/div>\n\n<div class=\"bwasco-office\">\n\n<span class=\"bwasco-office-name\">\nWebuye Office\n<\/span>\n\n<a href=\"tel:0718566466\">\n0718 566 466\n<\/a>\n\n<\/div>\n\n<div class=\"bwasco-office\">\n\n<span class=\"bwasco-office-name\">\nKimilili Office\n<\/span>\n\n<a href=\"tel:0718556557\">\n0718 556 557\n<\/a>\n\n<\/div>\n\n<div class=\"bwasco-office\">\n\n<span class=\"bwasco-office-name\">\nChwele Office\n<\/span>\n\n<a href=\"tel:0721662277\">\n0721 662 277\n<\/a>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<!-- CONTACT FORM -->\n\n<div class=\"bwasco-contact-form\">\n\n<div class=\"bwasco-contact-form-header\">\n\n<h3>Send Us a Message<\/h3>\n\n<p>\nComplete the form below and send your enquiry to our customer service team.\n<\/p>\n\n<\/div>\n\n<form>\n\n<div class=\"bwasco-form-row\">\n\n<div class=\"bwasco-form-group\">\n\n<label for=\"bwasco-name\">\nFull Name\n<\/label>\n\n<input\nid=\"bwasco-name\"\ntype=\"text\"\nclass=\"bwasco-form-control\"\nplaceholder=\"Enter your full name\"\nrequired>\n\n<\/div>\n\n<div class=\"bwasco-form-group\">\n\n<label for=\"bwasco-phone\">\nPhone Number\n<\/label>\n\n<input\nid=\"bwasco-phone\"\ntype=\"tel\"\nclass=\"bwasco-form-control\"\nplaceholder=\"07XX XXX XXX\"\nrequired>\n\n<\/div>\n\n<\/div>\n\n<div class=\"bwasco-form-group\">\n\n<label for=\"bwasco-email\">\nEmail Address\n<\/label>\n\n<input\nid=\"bwasco-email\"\ntype=\"email\"\nclass=\"bwasco-form-control\"\nplaceholder=\"Enter your email address\"\nrequired>\n\n<\/div>\n\n<div class=\"bwasco-form-group\">\n\n<label for=\"bwasco-subject\">\nSubject\n<\/label>\n\n<input\nid=\"bwasco-subject\"\ntype=\"text\"\nclass=\"bwasco-form-control\"\nplaceholder=\"What can we help you with?\"\nrequired>\n\n<\/div>\n\n<div class=\"bwasco-form-group\">\n\n<label for=\"bwasco-message\">\nMessage\n<\/label>\n\n<textarea\nid=\"bwasco-message\"\nclass=\"bwasco-form-control\"\nplaceholder=\"Write your message or enquiry here...\"\nrequired><\/textarea>\n\n<\/div>\n\n<button\ntype=\"submit\"\nclass=\"bwasco-submit\">\n\n<i class=\"fas fa-paper-plane\"><\/i>\n\nSend Message\n\n<\/button>\n\n<input\n                    class=\"apbct_special_field apbct_email_id__elementor_form\"\n                    name=\"apbct__email_id__elementor_form\"\n                    aria-label=\"apbct__label_id__elementor_form\"\n                    type=\"text\" size=\"30\" maxlength=\"200\" autocomplete=\"off\"\n                    value=\"\"\n                \/><\/form>\n\n<\/div>\n\n<\/div>\n\n<!-- MAP -->\n\n<div class=\"bwasco-map\">\n\n<div class=\"bwasco-map-header\">\n\n<div class=\"bwasco-map-header-icon\">\n<i class=\"fas fa-map-marker-alt\"><\/i>\n<\/div>\n\n<div>\n\n<h3>Find Our Head Office<\/h3>\n\n<p>\nBehind Masinde Muliro Webuye Campus\n<\/p>\n\n<\/div>\n\n<\/div>\n\n<iframe\nsrc=\"https:\/\/www.google.com\/maps?q=Masinde+Muliro+Webuye+Campus,+Webuye,+Kenya&output=embed\"\nloading=\"lazy\"\nallowfullscreen>\n<\/iframe>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CUSTOMER SERVICE We\u2019re Here to Help Have a question, need assistance with your water [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/pages\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/comments?post=86"}],"version-history":[{"count":21,"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/pages\/86\/revisions"}],"predecessor-version":[{"id":1836,"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/pages\/86\/revisions\/1836"}],"wp:attachment":[{"href":"http:\/\/185.113.249.20\/bwasco\/index.php\/wp-json\/wp\/v2\/media?parent=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}